IBA Workshops

Ongoing | Product Development, Workforce Development

Indigenous Tourism Ontario (ITO)’s Indigenous Business Advisors (IBA) Program will assist Indigenous tourism businesses throughout the province to improve sustainability and resiliency and encourage success within their operations. This innovative training, coaching and mentoring model ensures that Indigenous tourism businesses have the support required to survive the COVID-19 storm, thrive post-pandemic, and ultimately increase market-readiness. The IBA Program uses a relationship-focused approach whereby businesses receive one-on-one support from industry leading Indigenous tourism professionals. This innovative program will be the first of its kind in Canada, and will set precedence through providing direct, one-on-one support to help businesses succeed.

Available as a complimentary service for our members. For more information, please contact iba@indigenoustourismontario.ca

Community-Based Tourism Awareness Program

The program will be welcoming, supportive, and embrace every person and community interested in learning about Indigenous tourism as a catalyst for cultural preservation, sustainable community development, and socio-economic growth.

Service Excellence

The main goal of this workshop is to empower you to become well-versed in service excellence with the ability to manage a variety of scenarios and build meaningful relationships with the guests you may encounter.

Leading For Excellence

This workshop will lead you on a learning journey to provide you with the knowledge, tools, and inspiration to create memorable experiences with guests to your business.

Coaching Excellence

This workshop will lead you on a learning journey to provide you with the knowledge, tools, and strategies to be an inspiring and effective coach at your workplace.

Wellness

Finding balance In life and work—We will build awareness, skills, and tools to help create a healthier balance in all aspects of our lives: personal, family, business, and community.